Privacy Policy

Vacuum Truck Sales and Service, LLC

Effective Date: February 1, 2026

1. Introduction

Vacuum Truck Sales and Service, LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

A. Information You Provide to Us

We may collect personal information that you voluntarily submit, such as:

Name
Email address
Phone number
Billing or shipping address
Company or job-related information
Messages submitted through forms or support requests

B. Information We Collect Automatically

When you visit our website, we automatically collect:

IP address
Browser type and version
Device information
Pages viewed
Time spent on site
Referring URLs
Diagnostic and log data

C. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable website functionality
Improve user experience
Analyze website traffic and performance
Support marketing (only if you opt in where required)

You can disable cookies in your browser settings.

3. How We Use Your Information

We use your information to:

Provide and improve our services
Process rentals, orders, and requests
Communicate with you about your account or inquiries
Send service updates
Send promotional emails (only if you opt in)
Maintain website security
Comply with legal obligations

4. How We Share Information

We do not sell your personal information.

We may share your information with:

A. Service Providers

Including:

Website hosting & IT services
Payment processors
Email communication platforms
Analytics providers
Customer management tools

These third parties may access information only to perform services for us.

B. Legal Requirements

We may disclose information if required to:

Comply with laws or regulations
Respond to a subpoena or lawful request
Protect our rights, property, or users

C. Business Transfers

If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal information only as long as needed to:

Provide services
Fulfill legal, accounting, or reporting requirements
Resolve disputes

Data no longer required is securely deleted or anonymized.

6. Data Security

We use industry-standard physical, administrative, and technical safeguards to protect your information.

However, no online system can guarantee 100% security.

7. Your Privacy Rights

Depending on your state of residence, you may have the right to:

Access your personal information
Request corrections
Request deletion (with legal exceptions)
Opt out of marketing emails
Obtain information on how your data is shared

To exercise these rights, email us at Legal@vactruckrental.com. We may request identity verification.

8. Children’s Privacy

Our services are not directed to children under 13.

We do not knowingly collect information from children. If we learn we have collected such data, we will delete it.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content or privacy practices of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Revisions will be posted on this page with an updated Effective Date.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Email: Legal@vactruckrental.com

Company: Vacuum Truck Sales and Service, LLC